All staff were excellent and very professional, a telephone call prior to arrangement of work to assure us the work would take place on specific time and day and it was spot on. The guys who expertly carried out the work were professional, polite and extremely clean workers. Thankyou
Chimney swept, careful to leave no mess, smoke test completed before leaving and certificate provided promptly by email happy to recommend thank you
Fabulous service and the reminder texts and annual reminder emails are really useful too. Thank you
Fantastic job very impressed with all aspects of work carried out. Nothing is too much trouble.
Extremely professional service. Great care and attention was taken in leaving my home immaculate after this service, thank you!
First rate service from Kurt and Jake. Very efficient, friendly and polite and always respectful of property. Can`t fault them, gave impartial advice when asked and left area in a very clean condition. Multiple payment methods accepted, and invoice/certificate recieved promptly. Thank you very much! (Will also post positive review on Google)
The gent in the office was polite and helpful. The engineers that come we`re respectful of the property, very polite and friendly, explained everything in layman`s terms, I would have no problem in recommending harpers to anyone
Great service, would recommend Harpers to anyone who needs their chimney sweeping. Very helpful and friendly staff. 10/10 service. thank you
Job completed quickly and efficiently, but with great care. Very friendly service.
First class job would recommend Harpers to anyone who would need your services .
Fabulous service and extremely helpful, efficient staff¦..impressive service! With many thanks. :)
I am genuinely refreshed to deal with a business as friendly and fantastic as you all are. From how friendly the admin team all the way through to the end. Everyone I`ve encountered are a credit to your business, thank you - I`ll also leave this review elsewhere hopefully it goes someway to helping!
The engineers were very friendly and polite. They arrived on time, left no mess and did a great job.
We have used Harpers in the past to replace the Baxi Fire lining. They did an excellent job. Today they swept the chimney. They arrived on time, placed sheeting down to protect the carpets, did the sweeping and performed a smoke test. They left no mess at all. An excellent job. Would recommend them to anybody.
Outstanding service for the fifth year,very efficient, clean,courteous and informative. Would recommend without hesitation
Professional staff took care to protect the house and carpet and left zero mess. Highly recommend
Always excellent service from Harpers, all staff are polite, professional with alot of attention to detail, I wouldnât use anybody else and would highly recommend them.
Swept my chimney and didnât leave a spec of soot or dust, very professional job! 100% recommend
Always happy with the service engineers very helpful and always happy with job and prep and clean up.
Kurt was efficient and polite. He and his colleague were prompt and well organised. They left the house clean and tidy after sweeping the chimneys and offered good advice about fitting a cowl or liner. I recommend them.
A very polite young man who put protection down on all floors from the front door to the fireplace. The fireplace and surround was left very clean. I would recommend Harpers.
Superb service start to finish, very thorough and very easy for me to highly recommend to others. Thankyou.
Very efficient and quick. Friendly (but not too chatty like some), they just got on with the job and I left them to it. Happy to have you back next year, thank you.
Very pleased with the results. The whole process was very smooth and stress free. Everyone very helpful.
Please let me know when a date is available for cleaning next July 2025. Thank You Maretta
Good job! Hereâs hoping Contura can supply a fire grate that doesnât crack after a few weeks use. Under guarantee of course!
I am very pleased with Kurt,would certainly recommend him and the lad with him for doing an excellent job.Leaving everywhere clean and tidy.Thank you.
As always the service provided was excellent in all respects. I am impressed by the professionalism, efficiency and attention to detail shown by the engineers who are pleasant, polite and offer helpful advice re maintenance. We will certainly be booking a repeat service next year.
Very polite & helpful staff Very impressed with your service Look forward to using you again next year Thankyou so much
Fabulous service from the lovely lady who got me booked in around my shift work to the excellent clean carried out. Wish all companies were this good.
First time we have used the company and have to say very impressed with the young men, very professional and courteous.
Excellent and friendly service. Worked quickly and tidied up afterwards - great job. Many thanks.
The service was done today by 2 great lads no mess they took good care of our house canât fault them ð
Super polite, very professional and clean, stove looked brand new when they left! Was kept informed of arrival time on the day, and they were very respectful of the property. Thanks Harpers!
I did ask for the grate to be redone but it was`nt so will have to wait for notification to get that sorted , but everything else was carried out i hope. i was just dissapointed that the grate was`nt done
Great service from start to finish. Found it really helpful with reminder of the appointment being sent by text before appointment. Thanks again for everything.
Kurt was great, other than hello, an update on the job and good bye, I never even knew he was there. He sheeted up and left the place spotless. Very prompt, polite and professional. Would highly recommend to anyone.
KURT WAS EXTEMELY POLITE, VERY EFFICIENT AND VERY HELPFUL - WHAT MORE COULD WE ASK FOR? WE FIRST CONTACTED ROSE ABOUT THE `PROBLEM` AND SHE WAS, AS ALWAYS, EXTREMELY HELPFUL. ALL THE STAFF WE HAVE TO DATE COME ACROSS HAVE BEEN A CREDIT TO THE FIRM.
Amazing administration staff, excellent communications Always polite and will do everything to help. Engineer polite paid attention to detail five star company will always recommend.
The young men arrived a little early and apologised and checked it was ok which it was they were two lovely young men both very personable and polite , they kept me updated on how it was going and left my dining room very clean you wouldnât have known Iâd had my chimney swept . From booking my appointment on the phone with Sue to the completion of work done I would highly recommend Harpers to anyone from start to finish they provided an exceptional service .
Many thanks for the fast efficient service. Great booking system, Kurt was great did a fantastic tidy job at both our properties. Thank you
Brilliant service from booking to the sweep absolutely first class would highly recommend
Excellent service. Very pleased with the result. Kurt is very professional, friendly and courteous and is a credit to your company.
I would definitely highly recommend Harpers. I had my chimney swept today. The lady who took the booking was very pleasant and the engineers did a great job and made sure there was absolutely no mess, including covering my carpets from the front door! Great service, thank you!
Put carpet guard down as he was entering property. Very clean workman. Took all waste soot and carpet guard away. ++++
No mess around plus all done on time got text 5 minutes before they arrived asking if that`s good with me really appreciate that . Highly recommended.
The men were super careful and helpful with some questions I had and said they would ask about issues I had with a cowl and blocking the chimney off!
Jaime booked me in quickly. I was worried I would have to wait into another week, and I shouldn't have as Jamie booked the Job in for an engineer the same day. I was so pleased and relieved. Thankyou Harpers
Another great service for my logburner. The guys are very professional, friendly, clean and efficient. Thank you ðð»
The engineer arrived on time, texted us beforehand. Did a great job, cleaned up after himself. very polite and professional. Very pleased, thank you.
Both were friendly and professional. Left everywhere tidy and clean. Thank you
Both were friendly and professional. Left everywhere tidy and clean. Thank you
Friendly guys, explained what they were doing and covered the floor for protection. As always with Harpers nothing can be faulted. Thanks
Brilliant service! The lady at the office was lovely and booking was super easy. Kurt and (sorry dont know his name) were great. They protected everything and left no mess at all. Highly recommend. Thank you!
Very pleased with the service, kept up to date in regards to arrive time, cleaned up afterwards. Thank you.
Kurt and the gang at Harpers always look after us with speedy reliable service and Sue as well :) see you guys for sweep next time - this time was to replace the glass great job done thank you
The engineering staff were excellent helpful a my questions I asked were answered with full explanation.The work was completed efficiently and when they left there was no indication that they had been in my house ,an excellent faultless service
We wouldnt have known you'd been in the house cleaning the chimney, everything left spotless.
Always a clean professional service by personnel who have the knowledge experience and expertise to put me at complete ease - highly recommended.
Kurt did a good job and left our house in tidy state and offered good advice Would recommend Harpers
Fantastic service! Kurt was very polite, clean and tidy and explained everything. Will definitely be using again and recommending! Thank you!
Yes perfect job. I have two stoves so it would be good to see a discount for both to be done at the same time.
Kurt and his apprentice were clean,professional and very courteous.Highly recommended.Great job.Well done.Extremely pleased.
A great couple of guys, very knowledgeable. Very clean too not a scrap of soot left behind. Thank you
Very polite and left them to it ,on completion they cleaned up and was very curtiouse thank you
Jamie attended, he could not have been more helpful. He provided 2 different options to suit my budget and i would thoroughly recommend Harpers. Many thanks!
Another great job done with very polite staff, no mess left I'm very happy with the job again. Thank you
Efficient and friendly service was provided. Excellent Result achieved. Thank you sincerely Kurt & Jake. Will recommend Harpers first class sweeps.Thanks Again.
Lovely lads .. very polite .. just got on with it. I work from home and there was absolutely no disruption at all.. very clean workers everything left lovely and clean. Thanks .. see you in 12 months
Fantastic service from start to finish. The engineers were on time, polite and thorough. My stove looks brand new. Would highly recommend.
A total clean prompt service done by efficient, pleasant and competent gentleman. See you next year
Great service from a great local business, Kurt and his mate did a fine job again - see you next year!
Excellent and efficient service, both before and during works. First time have used but will book again Thank you
Very pleased no mess very pleasant young men, would highly recommend. Very helpful lady on the telephone.
Excellent as always. Great guys and a pleasure to have them working in our house
Kurt and his colleague were timely , polite efficient and left the property on a clean condition. Simple and easy and the certificate for the service and clean came through as they left the drive. First Class Thank you
Very difficult to arrange. I messaged, emailed and phoned with no response. Took a while to get in touch by phone. Other than that, was a good service.
I have returned home at 4.40 pm to find a black patch on my rustic coloured driveway. Hopefully tonight's rain will wash it away but if not I'm going to want my driveway cleaning. I have left a voicemail at your office number and have taken a photo of the spillage.
Outstanding and professional service from the initial enquiry / booking to the engineer completing the job I can highly recommmend
Could not have asked for a better service job well done would tell anyone to use your service.
Very happy with courtesy and respect shown by Kurt and his assistant throughout, from a reminder call yesterday and a call just before the visit to check it was convenient as they were a few minutes early. Took care to cover my carpets and carefully taped up the fireplace around a small hole for the rods. They were both very polite and grateful for a glass of water. As regards the end result, as far as I`m aware everything is OK but time will tell.
I found Harpers a very friendly efficient service and a professional job carried out
Great service from beginning to end. I would be very happy to recommend to family, friends and colleagues. Thank you for a job well done.
Kurt and assistant were pleasant, efficient and quick. Explained about the detector we need, and tidied up after themselves. Would have no hesitation in recommending Harpers to anyone
After being recommended by a family member (Sue Spearman) I found the booking process and customer service received during this process was superb with extremely friendly staff and immediate updates via text and email confirming the booking. All information was clear and I felt fully informed as to the process for the booking date. Ahead of the booking date I received reminders and a call on the day from the engineer stating arrival time, which was the exact time of the booking. The engineer answered any questions I had and was very careful in covering all flooring and leaving absolutely no mess behind at all. The engineers were polite and respectful throughout and I received all payment details and my completion certificate immediately after the appointment. We 100% will be returning customers for this service and would recommend to anyone else needing this service. Thank you to all involved as I am a truly happy customer.
Very friendly and efficient, phoned before to ask if they could come earlier. Very happy.
Friendly and clean service as always Arrived on time did the job no mess fuss or dramas
Excellent service from start to finish. Everything and everywhere as clean as when they started and left the house. Strongly recommended. Completion certificate sent to us within 5 minutes of them driving away.
Good service from office staff. Nice lads, clean and tidy job. Like the email / text updates. Would use again and recommend. Thank you.
Fantastic service, I cant believe how clean and tidy the boys were! You`d never know they`d been. Very professional, informative and polite. Will definitely use again next year!
Such a good company and a first class job Kurt is simply the best Thank you so much Catherine Green
Very pleasant chaps, clean and tidy, stove looks like new, very impressive.
Excellent job, very clean and tidy, work expertly carried out and the lads very polite.
Very polite and freindly and left it clean . I will definetly use again. Many Thanks Anne
Delightful professional service: efficient throughout with confidence in the engineers expertise.
3 stars for arranging appointment because contact form did not work on website. Appointment arranged swiftly when I contacted the office.
I am just waiting for the photographs of the inside of my chimney, as the engineer said they would be emailed to me.
Friendly professional service, great job. Fire looks brand new. See you in 12 months. Will happily recommend you to other people. Thanks once again.
Excellent service and repair job. Kurt very courteous and knowledgeable. Highly recommended and have put very favourable review on website. Will definitely use again
The Engineers were polite and professional. They placed down carpet protector and got to work on the chimney. They also replaced a cracked fire brick. Thank you.
Please could you give me a reminded next year as I did not receive one this time.
Very clean and tidy, on time, kept informed by Kurt at all times re ETA etc, great service
The guys were absolutely brilliant! The main job of sweeping the chimney and maintaining our stove was done professionally and the results were excellent. It was very hard work to remove and fit a replacement part, but the guys kept at it and completed the task. Top marks!
Staff in office and in the field were very pleasant, explained everything clearly, and the end result is fantastic, I would have no worries about recommending your company to anyone, thank you Harpers
Very professional service from booking online to engineer completing job. Really good communication throughout with texts with appointments and to let you know they were en-route. Highly recommend for a hassle free, value for money service. Will use again for annual chimney clean.
Kurt and his assistance, both were very professional and we appreciate his honesty.
Professional and really informative about after care. My room and entrance to it was very well protected and all debris removed. Outstanding service, many thanks.
Excellent service from start to finish....would highly recommend Harpers ` It`s a 10 from me ! `
So happy with the engineers, very friendly and professional the log burner looks like brand new.
Obviously, for the "after" comment, I will need to see whether the swept chimney works better!
The engineers were Very punctual and friendly. Our home was completely respected and there was no mess left considering its a filthy job.
Lovely lads who came out to us. They were courteous and got on with the job in hand. Very happy. Thank you
Great communication from beginning to end. Very clean and efficient job. Thank you
Excellent service from start to finish. Kurt and team were tidy, efficient, informative, and very helpful. Left my stove looking brand new. Would not hesitate to recommend Harpers to anyone. Fantastic thankyou.
Engineer put sheets down to protect area - very clean work and advice given for use. Excellent job thank you
Hello Kurt, Thank you very much for the great job you did today, it was carefully done and thorough. Could you tell me how much the detectors are that you sell, and the make? Many thanks, John.
Hi, I was very pleased with the work carried by your engineers yesterday. Great job done with no mess at all!! Thankyou very much.
Brilliant professional job. Fully respected my property whilst doing a dirty job. Left everywhere clean and tidy. Gave me some safety tips I was not aware of. Will definitely rebook for next year. Well done Kurt and his mate. Worth every penny fees I paid
I have had no problems in booking, the visit took place with very little interpretation for me, all left clean around my chimneys and the fire places are working well. Very happy with the service.
Brilliant service , very prompt . Updates via text and e mails very helpful and much appreciated. Have used Harpers on several occasions and will continue to do so.
Very pleased with the service. nice polite people. nice and tidy. dust sheets down and floor protectors put down. no dust at all could not tell that they`ve been. absolutely fantastic.
Quick, clean and very efficient. Communication excellent, would definitely use them again and recommend them. First Class job.
Absolutely amazing service. Engineers extremely knowledgeable, polite and professional at all times. Very happy with the service, and wholeheartedly recommend .
Absolutely brilliant. Arrived early and did a fantastic job. Hope the guys enjoyed the coffee x
Always excellent service, from making the appointment with Sue, to receiving a text the day before confirming the appointment and one shortly before arrive. An excellent job done, the engineers were extremely pleasant, on time (in fact early) polite and c
Kurt and assistant very polite clean workers and efficient. Thank you all. Mary
Morning Jamie I was not here on the day but my husband said the two men who attended were prompt, efficient and very tidy. Thanks again.
Very Impressed with the two guys. Very respectful of our house. Carpet protection put down on the route from the front door to the fire. No mess left behind. Please contact me next year when our next clean is due. Thank-you
I was a bit concerned about soot stains as I have pale carpets in my hall and dining room. Kurt ensured plastic sheeting was laid down on the carpets that he walked on and did an excellent job sweeping the chimney with no soot anywhere. Would definitely r
Hello Kurt, Thank you very much for the great job you did today, it was carefully done and thorough. Could you tell me how much the detectors are that you sell, and the make? Many thanks, John.
Excellent service from all the team, and will definitely recommend your company to family and friends
Brilliant service! Sue was so polite, helpful and efficient. Kurt was polite, professional, clean and friendly. The young man working with Kurt (sorry I missed his name) was on his toes assisting fetching and cleaning, also a polite and professional opera
Although not used log burner yet so can`t really comment on function after the sweep Very quick workers and made sure room and hallway were protected from and dirt
Absolutely brilliant service from start to finish. Booking the service was seemless and the lads on arrival were the consummate professionals, very respectful, great communication and work carried out to an excellent standard. Very impressed, thank you.
All staff always polite friendly and professional - Kurt as ever was very careful to protect my home from soiling and careful with the log burner and chimney during the sweep leaving inside and out clean. He also advised that the door seal and flue were i
Brilliant really pleased with how quick and efficient the job was done..thx u
Very efficient service once again.. All lovely staff at Harpers⦠Sue, Kurt , Jamie.. Kurt did a great job.. no mess, very respectful of keeping the room dust free⦠Would highly recommend
It took ages and a lot of calls to get an answer back - I was also told that I would be quoted for putting a new chimney bonnet on and have received nothing
Very friendly, efficient and clean service. Will be using Harpers again in the future, thankyou
Very pleased with how professional everything was handled and job was completed with absolutely no mess whatsoever. Thanks again .
